It is our primary responsibility to look after our international students. Otago Polytechnic is committed to providing an environment that is enjoyable, safe and secure for all our international students, staff and visitors.
The Education Code of Practice 2021
As a condition of our pastoral care, we have agreed to observe and be bound by The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021, published by the New Zealand Qualifications Authority (NZQA). This is also known as the Tertiary and International Learners Code of Practice.
For full details of the Code of Practice in English or Te Reo Māori, see the NZQA website.
What is the Code of Practice?
We are committed to supporting the wellbeing of our learners to ensure that you have a positive experience with us.
The Code of Practice is a document that clearly outlines the full legal requirements which education providers who enrol domestic and international students must abide by. It sets out the requirements that education provides must meet for the wellbeing and safety of their learners.
Student rights and responsibilities
We make sure to look after our students. All students should be guided by principles of openness, fairness and respect, and should be able to engage in the activities of learning in a manner that strives for excellence. Rights and responsibilities apply to all students and act as a guide to the policies and practices within our learning institution.
Learn more about your rights and responsibilities here.
If you have any questions, please contact:
- Customer Services firstname.lastname@example.org
- Student Success email@example.com
- Your school's administrator
Terms and Conditions of Enrolment
It is important that you read our Terms and Conditions (including our policies) because when you sign the declaration on the application form, it means that you are accepting all of them. Particularly important policies for you to read and understand before signing the declaration are Recognition of Prior Learning; Application, Entry and Enrolment; English Language Requirements and International Learner Attainment and Attendance.
Read full Terms and Conditions here.
Tuition fees vary between programmes. The fees shown on our online programme information pages are indicative fees. Please note that all fees are for one year of study and in New Zealand dollars (NZD). Fees are likely to increase for each year of study and additional fees may be required for programme materials.
Workforce restrictions for children's workforce
If you have a criminal conviction and you are studying (or considering studying) towards a qualification that will lead to a job in the state-funded sector (including teaching or providing youth services) working directly with children, you will need to check whether your conviction could prevent you from working in some roles in your chosen field.
This is because new legislation, the Children's Act 2014, will prevent state sector agencies and government-funded service providers from hiring people with convictions for "specified offences" to work with children in some roles. The restrictions came into effect on 1 July, 2015.
List of specified offences online
More specific information (including FAQs)
This information has been supplied by the Children's Action Plan Directorate and the Tertiary Education Commission.
Important dates and holidays
It is important to know about semester start and finish dates, graduation dates and other times when the Polytechnic is closed.
Read the full list of important dates for the upcoming year.
2022 Complaints and notifications register report Otago Polytechnic | Te Pūkenga
In December 2016, the Chief Ombudsman, advised entities covered by the Official Information Act and related legislation that his office had decided to publish six-monthly reports on official information complaints received by his office and the outcomes of their investigations.
In responding to this initiative, we publish an annual Complaints and notifications register report on the complaints received and actioned by Otago Polytechnic | Te Pūkenga.
If you’re not sure what to study and would like some guidance, we’re here to help. Feel free to chat to us directly about any questions you may have.