Otago Polytechnic

December graduation postponement FAQs

Updated 10 December 2020, 3.45pm

Following advice from the New Zealand Police, we have made the devastating decision to postpone all pre-graduation ceremonies and December graduation itself.  

The safety of our students, staff and wider community is Otago Polytechnic’s number one priority.

Students who would like support can contact our Student Success Team by calling 0800 762 786 or emailing studentsuccessdn@op.ac.nz.

We would like to convey our sympathy to the students, staff and whānau affected. 

If you have questions, please contact communications@op.ac.nz

 

FAQS 


Q: What happens to my gown payment – will I get refunded?

A: Yes. The majority of gown payments were made on EventBrite. EventBrite refunds will be actioned THIS MORNING (10 December) and graduands will receive these refunds in 3-5 working days. Other payment method refunds can be organised via Customer Services - please call 0800 762 786 or email customerservices@op.ac.nz


Q: Can I cross the stage in the future?

A: Yes. Registration for a replacement March graduation will open in the New Year. We will send you a link to the details of the new 2021 graduation ceremonies in January. You will need to re-register in order to cross the stage. 


Q: Can I still collect my certificate?

A: Yes. If you had already registered to attend one of Friday's ceremonies, you can collect your certificate at the following times: 

  • Friday 11 December, 11.00am-3.00pm (The Hub)
  • Monday 14 December, 9.00am-4.30pm (from Customer Services in The Hub) 
  • Tuesday 15 December, 9.00am-4.30pm (from Customer Services in The Hub). 

If you don't collect it by 4.30pm on Tuesday 15 December, we will post your certificate to your registered home address. 

TIP! Please update your postal address via the Student Hub by end of day Tuesday 15 December if you will not be collecting your certificate in person so that we can courier this to you. 

If you re-register to graduate at a postponed ceremony in March, you will receive a mock certificate on stage at that time. 


Q: I have whānau and friends traveling to Dunedin. What happens to their travel?

A: Air New Zealand have been very supportive and are offering refunds or vouchers. Please contact them directly.


Q: I still want to celebrate in my gown with my friends and family, can I?

A: Yes, the gown room is open and the times are shown below. 

Gown Room opening times

  • Thu 10 Dec: 4.00pm – 7.00pm
  • Fri 11 Dec: 8.00am – 6.00pm
  • Sat 12 Dec: 11.00am – 2.00pm
  • Mon 14 Dec: 9.30am – 4.00pm
  • Tues 15 Dec: 9.30am – 4.00pm
  • Wed 16 Dec: 9.30am - 4.00pm

We know we cannot replace the celebration and recognition you all wanted and very much deserve. 

However, on Friday 11 December we will have some hot and cold food available in The Hub from 11.00am-3.00pm. There will also be some areas set up for photo opportunities. The photographer who was due to be at the Town Hall will be in The Hub area. 


Q: Where can I return my gown?

A: You can return these to the Gown room - please see times above. Please return your gown to the gown room no later than 4.00pm on Wednesday 16 December.


Q: Is it safe for me to come on to campus? 

A: Yes, we are open as usual. You may see an increased police and security presence around the tertiary precinct of North Dunedin, and specifically at Otago Polytechnic on Friday. Your safety is our top priority. 


Q: I was going to graduate in absentia but might consider crossing the stage in March – is that okay?

A: Yes – you will just need to register. An invite will be sent out in January.