NEED: Tourism Holdings wanted to integrate sustainability into the Kiwi Experience business as a value driver, rather than for compliance.
CAPABILITIES: SUSTAINABLE BUSINESS PRACTICE, COLLABORATIVE TEAM BASED STRATEGIC PLANNING, STRATEGIC SUSTAINABLE BUSINESS DEVELOPMENT
SOLUTION: We helped Tourism Holdings assess its sustainability performance baseline and a gap analysis against the desired future state. Senior managers used this framework collaboratively to explore issues and create commercially beneficial solutions. This resulted in a comprehensive long-term sustainability strategy.
IMPACT: Actions taken include: procurement strategy for biodiesel vehicles; community partnerships; branded merchandise encouraging waste reduction; move to digital customer info-packs. “We prototyped the framework with Kiwi Experience and it has been so successful we are now rolling it out to all our other businesses” says Grant Webster CEO, Tourism Holdings.