New Zealand Certificate in Business (Administration and Technology) (Level 4)

Designed to give you an overview and understanding of administration procedures, this programme will help you run an office smoothly and efficiently. If you're new to administration, this programme will give you an advanced understanding of administration and management. If you're someone who has already mastered the basics, this qualification will help you step up to a more senior level.

About the programme

Do you want to learn how to make an office run smoothly and efficiently? 

Then this is the ideal option. This programme has been designed to give you an overview and understanding of administration procedures. 

If you're someone who has already mastered the basics of business administration, this nationally-recognised qualification will help you step up to a more senior level. If you're new to administration, it will give you an advanced understanding of administration and management skills that will make you a valuable asset to employers. 

The skills you develop in this programme are great for the following positions - Executive Personal Assistants, Office Administrators, Project Assistants, or Senior Receptionists - and for roles in these areas - customer relationships, frontline customer service, contact centres and sole charge roles in small businesses. 

Studying part-time 

We know full-time study isn't always possible. We also offer this programme with part-time study options.

Courses

Course name Description Credits
Administrative Systems Learn to use, maintain and improve administration systems and processes to meet business needs. 15
Specialist Documents Learn how to use business applications and technologies to process data and produce specialist documents.   15
Workplace Knowledge Learn how to deliver professional customer services that meet business requirements, and to work collaboratively to meet objectives in a business context. Develop an understanding of professional and ethical behaviour, and social and cultural awareness in a business context.  15
Business Information Develop the knowledge and technical skills to select and apply applications and technologies to produce business information.  15

Further study options 

Successful completion of this programme creates a direct pathway to further business studies in the New Zealand Diploma in Business (Level 5) (Accounting) or (Leadership and Management) or  Bachelor of Applied Management

Further study with Te Pūkenga

Otago Polytechnic is now part of Te Pūkenga, the New Zealand Institute of Skills and Technology. 

Search for further study options in your area, online or at work on tepukenga.ac.nz/search

We are part of Te Pūkenga

When you apply to study with Otago Polytechnic, you will be enrolled with Te Pūkenga, the new national network of vocational and applied education in Aotearoa New Zealand. You will learn in the same way, in the same place, and with the same people, and you will graduate with a Te Pūkenga qualification.

Disclaimer

While every effort is made to ensure that this sheet is accurate, Otago Polytechnic reserves the right to amend, alter or withdraw any of the contained information. The fees shown in this document are indicative only. Both domestic and international fees are subject to change and are dependent on the development and implementation of Government policies. Please note that additional fees may from time to time be required for external examination, NZQA fees and/or additional material fees.