New Zealand Certificate in Food and Beverage Service (Level 4) (Restaurant Services)

This programme will take your food and beverage skills to the next level, from café to restaurant services. Our on-site cafe and restaurant training facilities will enable you to gain important hands-on experience which you can then put into practice during an industry work experience placement.

About the programme

Take your food and beverage skills to the next level!

If you have completed the New Zealand Certificate in Food and Beverage (Level 3) (Café Services) (Bar Services), or equivalent, or have six months experience as a Food and Beverage Attendant and wish to consolidate your qualification then this is the programme for you.

The transferable practical skills you will gain will help you move into pre-supervisory food and beverage attendant employment in a variety of industry establishments anywhere in the world. You will also achieve your New Zealand LCQ (Licence Controller Qualification) which, coupled with work experience, is the pathway to becoming a Duty Manager.

Introductory business skills are also offered to enable you to understand business principles and to fast-track your career in the industry. Basic business communications, effective evidence collection and reflection skills, and financial reporting are a few of the skills we will help you gain while advancing your service knowledge and learning to be a shift leader.


Upon successful completion of this programme, you will be able to monitor and maintain food and beverage service in the hospitality industry.

You will:

  • develop the skills required to identify Food and Beverage service requirements
  • apply the skills required to identify Food and Beverage service requirements
  • acquire the work essential skillls to be able to evaluate performance in a work environment
  • showcase monitoring and maintenance of Food and Beverage service skills. 

Health and safety

There are a number of Occupational Safety and Health (OSH) issues associated with practical work in areas specific to a commercial kitchen and café environment. These include, but are not limited to, burns from hot liquids or hot objects and cuts from sharp instruments.

Further study options

On successful completion of the Level 4 programme, coupled with motivation and work experience, you will be in a perfect position to staircase into our New Zealand Diploma in Hospitality Management (Level 5)

A change for 2023 enrolments

When you apply to study with Otago Polytechnic in 2023, you will be enrolled with Te Pūkenga, the new national network of vocational and applied education in Aotearoa New Zealand. You will learn in the same way, in the same place, and with the same people. The great news is that this enables us to share skills and knowledge across a network of passionate education providers, to better help you succeed. Enrolling in programmes that start in 2023, means that you will graduate with a Te Pūkenga qualification.


While every effort is made to ensure that this sheet is accurate, Otago Polytechnic reserves the right to amend, alter or withdraw any of the contained information. The fees shown in this document are indicative only. Both domestic and international fees are subject to change and are dependent on the development and implementation of Government policies. Please note that additional fees may from time to time be required for external examination, NZQA fees and/or additional material fees.