New Zealand Diploma in Tourism and Travel (Level 5)
Learn how to effectively implement processes that actively support and enhance the visitor experience and evaluate local, national and international tourism operating environments. Please note: This programme is currently open for expressions of interest only.
Domestic
Express your interest
This programme will not be available in 2023. However, it may return as an in-work qualification in 2024. Potential applicants will need to be currently working in the travel and tourism sector.
To express your interest in this programme, please email BusSchool@op.ac.nz.
About the programme
Keen to hold supervisory positions in the tourism and travel industry?
Then this is the qualification for you! You will learn how to effectively implement processes that actively support and enhance the visitor experience and will evaluate local, national and international tourism operating environments.
Study is centred on broad management skills delivered with a sustainability focus, and will include tourism-related, Māori values such as manaakitanga and whanaungatanga.
An educational field trip to an iconic New Zealand tourism destination is included. You will have the chance to engage in tourism activities first hand to build your experience of the industry. This will help to build your knowledge and connect the theory you have learned with practice.
A great springboard into further study, graduates of this programme are eligible to enter the second year of our Bachelor of Applied Management degree. You could also enter other relevant industry or professional qualifications at Level 6 or above.
International
Express your interest
This programme will not be available in 2023. However, it may return as an in-work qualification in 2024. Potential applicants will need to be currently working in the travel and tourism sector.
To express your interest in this programme, please email BusSchool@op.ac.nz.
About the programme
Keen to hold supervisory positions in the tourism and travel industry?
Then this is the qualification for you! You will learn how to effectively implement processes that actively support and enhance the visitor experience and will evaluate local, national and international tourism operating environments.
Study is centred on broad management skills delivered with a sustainability focus, and will include tourism-related, Māori values such as manaakitanga and whanaungatanga.
An educational field trip to an iconic New Zealand tourism destination is included. You will have the chance to engage in tourism activities first hand to build your experience of the industry. This will help to build your knowledge and connect the theory you have learned with practice.
A great springboard into further study, graduates of this programme are eligible to enter the second year of our Bachelor of Applied Management degree. You could also enter other relevant industry or professional qualifications at Level 6 or above.
What You Study
Courses
Exploring Tourism (30 credits)
Interpret and analyse the principles of tourism within an international, national and local tourism environment.
- Analyse the tourism environment to determine how governing bodies strategise.
- Evaluate the environmental, social, cultural and economic impacts on tourist destinations.
- Describe and evaluate supply and demand factors relevant to the tourism industry.
Tourism Toolkit (30 credits)
Demonstrate professional communication and customer service skills to enable a quality visitor experience.
- Apply communication skills appropriate to provide quality service.
- Demonstrate effective customer service skills within different tourism sectors.
- Demonstrate the management of self and others within a simulated tourism workplace.
Business of Tourism (30 credits)
Analyse, critique and review business systems and processes within the tourism environment.
- Analyse the environment within which tourism businesses operate.
- Analyse marketing principles and critique sales practices in a tourism environment.
- Evaluate systems and processes utilised in tourism businesses.
Tourism in Action (30 credits)
- Design a business concept which considers factors that contribute to the creation of a tourism business.
- Develop a business concept for a tourism venture.
- Analyse and critique the application of processes in a tourism business venture.
Workload
Your workload
This programme consists of teacher-directed learning hours (384), student-managed learning hours (786), and authentic work experience learning hours (30).
Teacher-directed learning hours
The hours we expect a student to be engaged in learning opportunities facilitated by a teacher who is physically present with the learners. These hours include any face-to-face activities in classrooms including tutorials and required online learning activities delivered synchronously with teacher facilitation.
Student-managed learning hours
The hours we expect a student to engage in learning activities without the presence of the teacher and where the student is required to self-manage to complete a learning activity within the expected timeframe. Student-managed learning hours may be in face-to-face and online modes. The learning activities may be designed by the teacher but carried out by a student alone or in groups, for example in a student-managed project, asynchronous online learning or preparation of an assessment task.
Authentic work experience learning hours
The hours we expect a student to be engaged in learning opportunities focused on work. These might be real work experiences or they might be interactive learning activities that have been designed to replicate as much as possible the tasks or activities or settings of real world work. In other words activities that are designed to ‘feel’ like a real work place situation. These may take place on campus or off campus and be face-to-face or technology-enhanced.
Entry
Entry requirements
Academic requirements
- Minimum NCEA Level 2 including 10 literacy credits, or equivalent.
- We prefer that you have NCEA Level 3.
English Language requirements
- If English is not your first language, you must provide:
- New Zealand University Entrance OR
- Overall Academic IELTS 5.5 with no individual band score lower than 5.0 (achieved in one test completed in the last two years), OR
- Acceptable alternative evidence of the required IELTS (see here for NZQA proficiency table and here for list of recognised proficiency tests).
If you need to improve your English Language skills, we offer a wide range of English programmes.
Don't meet the entry requirements?
Our New Zealand Certificate in Study and Career Preparation Level 4 offers the perfect pathway into this programme.
Want your existing skills recognised?
If you have extensive knowledge and skills due to practical experience in this area, please ask us about our recognition of prior learning process. You may have already gained credits towards this qualification and could achieve it in a shorter timeframe. Please email info@op.ac.nz or call 0800 762 786.
Fees
Domestic fees
International fees
Fees Free
If you’re a domestic student and this is your first time doing tertiary study in New Zealand (over 60 credits at Level 3 or higher), you may be able to get free tuition fees for this programme.
All the details and criteria are on the Fees Free website and you can check whether you’re going to be able to access funding by entering your National Student Number.
If you can access it, we’ll organise your fees with the Tertiary Education Commission when you’re enrolled to study with us. This funding doesn’t include additional costs or living costs.
Additional costs
You will be required to purchase a corporate uniform which will cost approximately $300. You can arrange directly with our supplier. See here for further details.
Tuition fees
The tuition fees shown above are approximate only. There may be a slight fee increase per year once Tertiary Education Commission (TEC) rules and guidelines are applied. These fees also don’t include additional costs or living costs.
Studylink
Domestic full-time students can apply for a student loan through Studylink. Some support may be available for domestic part-time students. Apply at the same time as you apply for your course (you can withdraw your application anytime).
Student Services Fee
For most students, your tuition fee shown above includes a Student Services Fee – also known as the Student Levy. This compulsory fee covers your access to the student services we offer. This cost is tailored depending on how you're studying.
The international tuition fee does not include your Student Levy. This will be calculated when you enrol with us.
Click below to find out more about the Student Levy costs and services provided.
Application
A change for 2023 enrolments
When you apply to study with Otago Polytechnic in 2023, you will be enrolled with Te Pūkenga, the new national network of vocational and applied education in Aotearoa New Zealand. You will learn in the same way, in the same place, and with the same people, and you will graduate with a Te Pūkenga qualification.
Disclaimer
While every effort is made to ensure that this sheet is accurate, Otago Polytechnic reserves the right to amend, alter or withdraw any of the contained information. The fees shown in this document are indicative only. Both domestic and international fees are subject to change and are dependent on the development and implementation of Government policies. Please note that additional fees may from time to time be required for external examination, NZQA fees and/or additional material fees.
