New Zealand Diploma in Tourism and Travel (Level 5)

Learn how to effectively implement processes that actively support and enhance the visitor experience and evaluate local, national and international tourism operating environments. Please note: This programme is currently open for expressions of interest only.

About the programme

Keen to hold supervisory positions in the tourism and travel industry?

Then this is the qualification for you! You will learn how to effectively implement processes that actively support and enhance the visitor experience and will evaluate local, national and international tourism operating environments. 

Study is centred on broad management skills delivered with a sustainability focus, and will include tourism-related, Māori values such as manaakitanga and whanaungatanga. 

An educational field trip to an iconic New Zealand tourism destination is included. You will have the chance to engage in tourism activities first hand to build your experience of the industry. This will help to build your knowledge and connect the theory you have learned with practice.

A great springboard into further study, graduates of this programme are eligible to enter the second year of our Bachelor of Applied Management degree. You could also enter other relevant industry or professional qualifications at Level 6 or above.


Communications Practice in Tourism (15 credits)

Learn how to communicate professionally in a range of practical situations in the tourism industry.

Developing People in the Tourism Industry (15 credits)

Develop your knowledge about people and culture practices in the tourism industry.

Tourism Industry Principles (15 credits)

Understand how to apply the principles of tourism when you're making decisions.

Destination Investigation (15 credits)

Evaluate key factors that drive and shape the development of a destination with a focus on regeneration. 

Marketing in Tourism (15 credits)

Learn how to support marketing in a tourism environment.

Tourism Business Development (15 credits)

Learn how to develop a strategy to grow a tourism business.

Fundamentals of Finance and Quality Assurance in Tourism (15 credits)

Understand how to develop quality assurance systems and interpret financial data to improve business processes and effectiveness.

Tourism Event Planning (15 credits)

Gain an understanding of how plan a tourism event.

We are part of Te Pūkenga

When you apply to study with Otago Polytechnic, you will be enrolled with Te Pūkenga, the new national network of vocational and applied education in Aotearoa New Zealand. You will learn in the same way, in the same place, and with the same people, and you will graduate with a Te Pūkenga qualification.


While every effort is made to ensure that this sheet is accurate, Otago Polytechnic reserves the right to amend, alter or withdraw any of the contained information. The fees shown in this document are indicative only. Both domestic and international fees are subject to change and are dependent on the development and implementation of Government policies. Please note that additional fees may from time to time be required for external examination, NZQA fees and/or additional material fees.