New Zealand Diploma in Tourism and Travel (Level 5)
Learn how to effectively implement processes that actively support and enhance the visitor experience and evaluate local, national and international tourism operating environments.
Domestic
Express your interest
This programme is not currently available. However, we will be offering it in the future and would love to hear from you if you’re interested.
Please email BusSchool@op.ac.nz to express your interest.
About the programme
Keen to hold supervisory positions in the tourism and travel industry?
Then this is the qualification for you! You will learn how to effectively implement processes that actively support and enhance the visitor experience and will evaluate local, national and international tourism operating environments.
Study is centred on broad management skills delivered with a sustainability focus, and will include tourism-related, Māori values such as manaakitanga and whanaungatanga.
An educational field trip to an iconic New Zealand tourism destination is included. You will have the chance to engage in tourism activities first hand to build your experience of the industry. This will help to build your knowledge and connect the theory you have learned with practice.
A great springboard into further study, graduates of this programme are eligible to enter the second year of our Bachelor of Applied Management degree. You could also enter other relevant industry or professional qualifications at Level 6 or above.
International
Express your interest
This programme is not currently available. However, we will be offering it in the future and would love to hear from you if you’re interested.
Please email BusSchool@op.ac.nz to express your interest.
About the programme
Keen to hold supervisory positions in the tourism and travel industry?
Then this is the qualification for you! You will learn how to effectively implement processes that actively support and enhance the visitor experience and will evaluate local, national and international tourism operating environments.
Study is centred on broad management skills delivered with a sustainability focus, and will include tourism-related, Māori values such as manaakitanga and whanaungatanga.
An educational field trip to an iconic New Zealand tourism destination is included. You will have the chance to engage in tourism activities first hand to build your experience of the industry. This will help to build your knowledge and connect the theory you have learned with practice.
A great springboard into further study, graduates of this programme are eligible to enter the second year of our Bachelor of Applied Management degree. You could also enter other relevant industry or professional qualifications at Level 6 or above.
What You Study
Courses
Communications Practice in Tourism (15 credits)
Learn how to communicate professionally in a range of practical situations in the tourism industry.
Developing People in the Tourism Industry (15 credits)
Develop your knowledge about people and culture practices in the tourism industry.
Tourism Industry Principles (15 credits)
Understand how to apply the principles of tourism when you're making decisions.
Destination Investigation (15 credits)
Evaluate key factors that drive and shape the development of a destination with a focus on regeneration.
Marketing in Tourism (15 credits)
Learn how to support marketing in a tourism environment.
Tourism Business Development (15 credits)
Learn how to develop a strategy to grow a tourism business.
Fundamentals of Finance and Quality Assurance in Tourism (15 credits)
Understand how to develop quality assurance systems and interpret financial data to improve business processes and effectiveness.
Tourism Event Planning (15 credits)
Gain an understanding of how plan a tourism event.
Workload
Your workload
This programme consists of teacher-directed learning hours (384), student-managed learning hours (786), and authentic work experience learning hours (30).
Teacher-directed learning hours
The hours we expect a student to be engaged in learning opportunities facilitated by a teacher who is physically present with the learners. These hours include any face-to-face activities in classrooms including tutorials and required online learning activities delivered synchronously with teacher facilitation.
Student-managed learning hours
The hours we expect a student to engage in learning activities without the presence of the teacher and where the student is required to self-manage to complete a learning activity within the expected timeframe. Student-managed learning hours may be in face-to-face and online modes. The learning activities may be designed by the teacher but carried out by a student alone or in groups, for example in a student-managed project, asynchronous online learning or preparation of an assessment task.
Authentic work experience learning hours
The hours we expect a student to be engaged in learning opportunities focused on work. These might be real work experiences or they might be interactive learning activities that have been designed to replicate as much as possible the tasks or activities or settings of real world work. In other words activities that are designed to ‘feel’ like a real work place situation. These may take place on campus or off campus and be face-to-face or technology-enhanced.
Entry
Entry requirements
Academic requirements
- Minimum NCEA Level 2 including 10 literacy credits, or equivalent.
- We prefer that you have NCEA Level 3.
English Language requirements
- If English is not your first language, you must provide:
- New Zealand University Entrance OR
- Overall Academic IELTS 5.5 with no individual band score lower than 5.0 (achieved in one test completed in the last two years), OR
- Acceptable alternative evidence of the required IELTS (see here for NZQA proficiency table and here for list of recognised proficiency tests).
If you need to improve your English Language skills, we offer a wide range of English programmes.
Don't meet the entry requirements?
Our New Zealand Certificate in Study and Career Preparation Level 4 offers the perfect pathway into this programme.
Want your existing skills recognised?
If you have extensive knowledge and skills due to practical experience in this area, please ask us about our recognition of prior learning process. You may have already gained credits towards this qualification and could achieve it in a shorter timeframe. Please email info@op.ac.nz or call 0800 762 786.
Fees
Domestic fees
International fees
Additional costs
You will be required to purchase a corporate uniform which will cost approximately $300. You can arrange directly with our supplier. See here for further details.
Tuition fees
The tuition fees shown above are approximate only. There may be a slight fee increase per year once Tertiary Education Commission (TEC) rules and guidelines are applied. These fees also don’t include additional costs or living costs.
Studylink
Domestic full-time students can apply for a student loan through Studylink.
Some support may be available for domestic part-time students if this programme offers a part-time study option.
Apply at the same time as you apply for your course (you can withdraw your application anytime).
Student Services Fee
For most students, your tuition fee shown above includes a Student Services Fee – also known as the Student Levy. This compulsory fee covers your access to the student services we offer. This cost is tailored depending on how you're studying.
The international tuition fee does not include your Student Levy. This will be calculated when you enrol with us.
Click below to find out more about the Student Levy costs and services provided.
Fees Free
The Government has announced that Fees Free for the first year of study or training will finish at the end of 2024. A final-year Fees Free policy will replace it, starting from 1 January 2025.
If you are a first-time tertiary learner in 2025, you may be able to get Fees Free for your final year of study or training. If you are eligible, you will need to apply for your entitlement through IRD from 2026 onwards.
For more information about the transition from first-year Fees Free or the final-year Fees Free policy, visit FeesFree.govt.nz.
Study Grants for international students
We have a range of Study Grants to support our international students.