New Zealand Diploma in Tourism and Travel (Level 5)

Learn how to effectively implement processes that actively support and enhance the visitor experience and evaluate local, national and international tourism operating environments.

About the programme

Keen to hold supervisory positions in the tourism and travel industry?

Then this is the qualification for you! You will learn how to effectively implement processes that actively support and enhance the visitor experience and will evaluate local, national and international tourism operating environments. 

Study is centred on broad management skills delivered with a sustainability focus, and will include tourism-related, Māori values such as manaakitanga and whanaungatanga. 

An educational field trip to an iconic New Zealand tourism destination is included. You will have the chance to engage in tourism activities first hand to build your experience of the industry. This will help to build your knowledge and connect the theory you have learned with practice.

A great springboard into further study, graduates of this programme are eligible to enter the second year of our Bachelor of Applied Management degree. You could also enter other relevant industry or professional qualifications at Level 6 or above.

Courses

Communications Practice in Tourism (15 credits)

Learn how to communicate professionally in a range of practical situations in the tourism industry.

Developing People in the Tourism Industry (15 credits)

Develop your knowledge about people and culture practices in the tourism industry.

Tourism Industry Principles (15 credits)

Understand how to apply the principles of tourism when you're making decisions.

Destination Investigation (15 credits)

Evaluate key factors that drive and shape the development of a destination with a focus on regeneration. 

Marketing in Tourism (15 credits)

Learn how to support marketing in a tourism environment.

Tourism Business Development (15 credits)

Learn how to develop a strategy to grow a tourism business.

Fundamentals of Finance and Quality Assurance in Tourism (15 credits)

Understand how to develop quality assurance systems and interpret financial data to improve business processes and effectiveness.

Tourism Event Planning (15 credits)

Gain an understanding of how plan a tourism event.

Cancellation of a programme

Any programme of study, course or course occurrence may be cancelled or postponed where there are insufficient numbers. As far as is practically possible, we avoid cancelling or making other significant changes less than two weeks before the programme starts (or five working days for short courses). If this happens, we will do our best to suggest alternative study options for you. If you don’t want to do the alternative programme, we will give you a full refund. For international students, if a programme change affects your visa status, we will let you know and support you to find an alternative option. We also advise Immigration New Zealand of any programme change that will affect international students.