Otago Polytechnic

New Zealand Certificate in Business (Administration and Technology) (Level 3)



One semester full-time; part-time options

On campus

February and July
until start date
  • Location
    Study breaks
  • Dunedin
    23 July 2018
    16 April 2018 - 27 April 2018
  • Online
    1 October 2018
  • Online
    5 November 2018
  • Online
    3 December 2018
  • Online
    2 July 2018
  • Online
    6 August 2018
  • Online
    3 September 2018
  • Dunedin
    18 February 2019
    16 April 2018 - 27 April 2018
Are you already in, or seeking to move into, a general administrative, data entry, receptionist or customer service role? 

Then this programme is ideal!

Amongst other skills, you will learn how to use the keyboard, schedule organisation, and how to create documents and spreadsheets. You will also learn how to prioritise your workload and manage your personal development. The programme includes a practical work component in a simulated office environment enabling you to develop your skills and undergo assessment in a business setting. 

You can study this programme at our campus in Dunedin OR online via the TANZ eCampus.

And, if you're 16-19 years old, you may be able to study this programme for free through the Youth Guarantee Fees Scheme

Study locations 

You can study this programme at our campus in Dunedin or online (via the TANZ eCampus).  

  • If you want to study this programme at our campus in Dunedin, you will need to click the Dunedin option on our online application form:   

  • If you want to study this programme online (via the TANZ eCampus), you will need to click the Online option on our online application form:

What is TANZ eCampus?

TANZ eCampus is a partnership of several major tertiary education providers in New Zealand. All courses and study through the TANZ eCampus is fully online. One major benefit of studying online with TANZ eCampus is the flexible nature of the course timetable. Most courses are available to start at regular intervals throughout the year. 

The TANZ eCampus team works hard to provide a supportive learning environment and through our virtual campus we are available to answer queries, and to offer a helping hand and guidance when needed. When you enrol, you will be assigned your own personal advisor who will support you through your learning journey. Your course facilitator will track your progress within each course. They will provide guidance and feedback on assessments and information on course materials. They will also be available to answer course questions. 

You will graduate from the institution that you enrolled with. So, if you enrolled with Otago Polytechnic to study a New Zealand Certificate in Business (Administration and Technology) (Level 3) via the TANZ eCampus, you will graduate with that qualification from Otago Polytechnic. However, you can attend the graduation ceremony of any of the partner institutions. 

For more information, visit www.tanzecampus.com

Career outcomes

Graduate as a work-ready individual who has the ability to contribute to the performance and productivity of a business organisation. Roles could include:

  • General Administrator 
  • Data Entry Operator 
  • Junior Personal Assistant 
  • Receptionist 
  • Customer Service 
  • Office Administration Assistant 
  • Word Processing Operator 
  • Contact Centre Worker. 
Entry requirements 
  • Open entry.  
  • If English is not your first language, you must also demonstrate English language skills equivalent to an IELTS overall band score (academic) of 5.0 (with no band score less than 5.0), from one test taken in the preceding two years. 
You will study

This Certificate has three courses which must be completed in the following order:

Course name Description Level Credits
Administration Essentials Discover how to produce business documents to meet industry specifications 3 15
Administration Professionals Learn how to become a professional administrator who demonstrates professional and ethical behaviour in a socially- and culturally-appropriate manner to provide proficient customer service 3 15
The Practice Learn how to work professionally in a business entity to provide administrative and general services that support everyday operational activities  3 30

Further study options 

Successful completion of this programme creates a direct pathway to further business studies for the New Zealand Certificate in Business (Administration and Technology) (Level 4) which prepares students for a senior administration role. This programme is available at our Dunedin Campus or online via the TANZ eCampus. 

Additional costs

On campus: You must be prepared to supply your own headphones, stationery and textbooks (if requested by your lecturer).

Your workload

On campus: Course work for this programme will require approximately 20 hours of directed study in the form of class attendance per week. You will be expected to spend equal hours of your own time in self-directed study in order to successfully complete this programme. 

Student loans and allowances 

Student loans and allowances are for domestic students only. For information about student loans and allowances please visit the Studylink website. It is important to apply for your student loan/allowance at the same time as you apply for this programme, due to the length of time Studylink take to process. Loan/allowance applications can be cancelled at any time if you decide to withdraw your programme application or if it is unsuccessful. 


While every effort is made to ensure that this sheet is accurate, Otago Polytechnic reserves the right to amend, alter or withdraw any of the contained information. The fees shown in this document are indicative ONLY. Both domestic and international fees are subject to change and are dependent on the development and implementation of Government policies. Please note that additional fees may from time to time be required for external examination, NZQA fees and/or additional material fees.

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