Graduate Diploma in Hotel Management

• You must hold a recognised bachelor's degree in any discipline or have  equivalent skills/experience.
• International students will be individually assessed to ensure they meet the entry requirements. Click here for equivalent academic entry requirements by country.
• Successful completion of the New Zealand Certificate in English Language (Level 4) is an acceptable equivalent.
• If you have achieved a high level of English in academic results, you may apply for an IELTS exemption. 

All students (international and domestic) for whom English is not a first language:

• must demonstrate English Language skills with an IELTS overall band score (academic) of 6.0, with no band score lower than 5.5 OR
• must provide acceptable alternative evidence of English language proficiency depending on the visa decline rate of the country you are from. See here for acceptable evidence and visa decline rates by country.

Please note: All scores must be achieved in a single test completed in the preceding two years. You cannot combine scores from multiple tests. If you have achieved NCEA Level 3 University Entrance you are not required to provide evidence of English Language skills. 

• Otago Polytechnic's Auckland International Campus Application form.
• A scanned copy of the photo page of your current passport as official identification.
• Certified copies of your academic transcripts from your previous undergraduate studies.These must be in English.
• Certified copies of your final award (the diploma or degree you received) and any other relevant qualifications you hold.
• A certified copy of your English language test results (i.e. IELTS or TOEFL) to show your English language skill level.

Eligible applicants will be offered places on this programme as applications are received. However, preference will be given to applicants who meet the entry criteria and have prior hotel industry background.

You should allow NZD $80-$150 per paper for required text books. This will be approximately NZD $500 for the full year-long qualification.

Upon successful completion of this Graduate Diploma, you will be well-suited for employment in a supervisory or management capacity within the accommodation, hospitality and tourism-related sectors, including hotels, resorts, restaurants, events and convention centres. You could even think about setting up your own small business.

You will be able to use your knowledge to evaluate operational matters and to implement processes across a range of specialist areas including operations management and marketing services.

In addition, we can help you to prepare for job interviews in New Zealand and also offer assistance when you are preparing a resume or curriculum vitae for New Zealand employers. For more information about the work environment and career opportunities in New Zealand, visit www.careers.govt.nz  

You must complete three hotel management papers at Level 6, two papers at Level 7 and a 45-credit industry project.

LEVEL 6

Facilities Management

Develop an understanding of facilities management within the hotel industry. Examine and evaluate key functions and responsibilities in the management and operation of specialised facilities, property and inventories.

Rooms Division Operations Management

Gain the skills and knowledge to develop, implement and monitor management planning in the operations of the front office and housekeeping division. Explore and evaluate the current management practice required by the sector. Make the appropriate management responses to changes in the operating environments through the analysis of each of the fundamental management issues used in a quality accommodation services operation.

Services Marketing Management
Gain an understanding of the roles, functions and application of services marketing management within contemporary New Zealand organisations. Explore the key resources, skills, techniques, attitudes and ethics required to operate successfully in a range of service environments.

LEVEL 7

Contemporary Issues in the Hotel Industry

Undertake an in-depth analysis of the up-to-date issues that impact on modern management practices within the hotel industry. This course will build on the knowledge and skills you have developed in the earlier papers which introduced you to the basics of marketing and management.

Strategic Management

Gain an understanding of the application of strategic management and the management processes aimed at improving organisational effectiveness by means of a systematic set of strategic goals, plans and actions. Analyse and evaluate the use of strategic management concepts and problems within business, through research of strategic analysis, choice and the implementation of various management practices and philosophies.

This programme of study generally includes lectures and seminars/tutorials. You will be expected to contribute at least 20 hours per week of your own time in self-directed study to allow for successful completion of the qualification. You will also complete a 200-hour internship. The internship is an educational model that integrates academic studies with relevant work experience. This gives you the chance to apply the knowledge you have acquired in a real-life, hands-on situation and will be attractive to your future employers!

The standard programme structure must be followed to achieve this qualification.

Level: Relates to New Zealand's NZQA's qualification framework. See www.nzqa.govt.nz

IELTS: The International English Language Testing System. We accept other valid English language test results, like TOEFL. See www.ielts.org

Paper: Is another word for a course (for example, Strategic Management) that you could study as part of this programme.

Certified: A certified copy is a valid copy of your original documentation endorsed by an Otago Polytechnic staff member, one of Otago Polytechnic's registered agents, a JP, notary public, judge or solicitor in your home country or in New Zealand.  

While every effort is made to ensure that this sheet is accurate, Otago Polytechnic reserves the right to amend, alter or withdraw any of the contained information. The fees shown in this document are indicative ONLY. Both domestic and international fees are subject to change and are dependent on the development and implementation of Government policies. Please note that additional fees may from time to time be required for external examination, NZQA fees and/or additional material fees.

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