Otago Polytechnic

Graduate Diploma in Hotel Management


Auckland. This programme is only available to international students.

One year full-time

On campus with a 200-hour, or three-month credit-bearing internship undertaken in your final study block.

January, March, June, August and October
  • Location
    Study breaks
  • Auckland International Campus
    25 January 2021
    31 May 2021 - 4 June 2021
    11 October 2021 - 15 October 2021
    22 March 2021 - 2 April 2021
    2 August 2021 - 13 August 2021
  • Auckland International Campus
    7 April 2021
    2 August 2021 - 13 August 2021
    20 December 2021 - 14 January 2022
    31 May 2021 - 4 June 2021
    11 October 2021 - 15 October 2021
  • Auckland International Campus
    7 June 2021
    11 October 2021 - 15 October 2021
    14 March 2022 - 25 March 2022
    2 August 2021 - 13 August 2021
    20 December 2021 - 14 January 2022
  • Auckland International Campus
    16 August 2021
    20 December 2021 - 14 January 2022
    23 May 2022 - 3 June 2022
    11 October 2021 - 15 October 2021
    14 March 2022 - 25 March 2022
  • Auckland International Campus
    18 October 2021
    14 March 2022 - 25 March 2022
    1 August 2022 - 12 August 2022
    20 December 2021 - 14 January 2022
    23 May 2022 - 3 June 2022
If you already hold a recognised undergraduate degree, this Graduate Diploma is your perfect opportunity to gain an important business qualification.

The Graduate Diploma in Hotel Management is designed for aspiring individuals seeking to achieve their management potential and to stand out from the crowd. With its blend of practical learning, management theory and strategy, the programme builds on your existing skills and opens up new career possibilities.

The 200-hour industrial internship is a key feature of this qualification and enables you to apply your newly-acquired knowledge to a real-life situation whilst also gaining valuable work experience that counts towards your degree! It also allows you to forge crucial contacts and to develop peer networks which will boost your employment prospects.

Our experienced staff will help to place you at one of the many exciting internship locations we have available; opportunities exist both within New Zealand and throughout the world and range from small, family-run hotels to five-star, luxury resorts.

This programme is offered by Future Skills Academy due to a sub-contract arrangement with Otago Polytechnic.

Auckland study block dates > 

Entry requirements
  • You must hold a recognised bachelor's degree in any discipline or have  equivalent skills/experience.
  • International students will be individually assessed to ensure they meet the entry requirements. Click here for equivalent academic entry requirements by country.
  • If English is not your first language, you must provide:
    • New Zealand University Entrance OR
    • New Zealand Certificate in English Language (Level 4) OR
    • Overall Academic IELTS 6.0 with no individual band score lower than 5.5 (achieved in one test completed in the last two years), OR
    • Acceptable alternative evidence of the required IELTS (see here for NZQA proficiency table and here for list of recognised proficiency tests) OR
    • If you have achieved a high level of English in academic results, you may apply for an IELTS exemption. 

If you need to improve your English Language skills, we offer a wide range of English programmes.

Application requirements
  • Otago Polytechnic's Auckland International Campus Application form.
  • A scanned copy of the photo page of your current passport as official identification.
  • Certified copies of your academic transcripts from your previous undergraduate studies.These must be in English.
  • Certified copies of your final award (the diploma or degree you received) and any other relevant qualifications you hold.
  • A certified copy of your English language test results (i.e. IELTS or TOEFL) to show your English language skill level.
Selection procedure

Eligible applicants will be offered places on this programme as applications are received. However, preference will be given to applicants who meet the entry criteria and have prior hotel industry background.

Additional costs

You should allow NZD $80-$150 per paper for required text books. This will be approximately NZD $500 for the full year-long qualification.

Career options for graduates

Upon successful completion of this Graduate Diploma, you will be well-suited for employment in a supervisory or management capacity within the accommodation, hospitality and tourism-related sectors, including hotels, resorts, restaurants, events and convention centres. You could even think about setting up your own small business.

You will be able to use your knowledge to evaluate operational matters and to implement processes across a range of specialist areas including operations management and marketing services.

In addition, we can help you to prepare for job interviews in New Zealand and also offer assistance when you are preparing a resume or curriculum vitae for New Zealand employers. For more information about the work environment and career opportunities in New Zealand, visit www.careers.govt.nz  

You will study

You must complete three hotel management papers at Level 6, two papers at Level 7 and a 45-credit industry project.


Facilities Management

Develop an understanding of facilities management within the hotel industry. Examine and evaluate key functions and responsibilities in the management and operation of specialised facilities, property and inventories.

Rooms Division Operations Management

Gain the skills and knowledge to develop, implement and monitor management planning in the operations of the front office and housekeeping division. Explore and evaluate the current management practice required by the sector. Make the appropriate management responses to changes in the operating environments through the analysis of each of the fundamental management issues used in a quality accommodation services operation.

Services Marketing Management
Gain an understanding of the roles, functions and application of services marketing management within contemporary New Zealand organisations. Explore the key resources, skills, techniques, attitudes and ethics required to operate successfully in a range of service environments.


Contemporary Issues in the Hotel Industry

Undertake an in-depth analysis of the up-to-date issues that impact on modern management practices within the hotel industry. This course will build on the knowledge and skills you have developed in the earlier papers which introduced you to the basics of marketing and management.

Strategic Management

Gain an understanding of the application of strategic management and the management processes aimed at improving organisational effectiveness by means of a systematic set of strategic goals, plans and actions. Analyse and evaluate the use of strategic management concepts and problems within business, through research of strategic analysis, choice and the implementation of various management practices and philosophies.

Organisational Research Design

Gain the ability to conceptualise and scope an investigation to research an organisational challenge or opportunity. 

Your workload

You will be expected to spend about 38 hours per week (or 300 hours per study block) on your course work. This includes both scheduled class time and self-directed study. Some of these hours may be spent in a workplace gaining hands-on experience and developing important industry and business connections.


While every effort is made to ensure that this sheet is accurate, Otago Polytechnic reserves the right to amend, alter or withdraw any of the contained information. The fees shown in this document are indicative ONLY. Both domestic and international fees are subject to change and are dependent on the development and implementation of Government policies. Please note that additional fees may from time to time be required for external examination, NZQA fees and/or additional material fees.

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